Posts Categorized: Customers

How do you design products people love?

You can learn a lot from the questions that people ask us during a 30×500 launch. I know this…because we’re in the middle of a waiting-list only launch of 30×500 Academy right now. People always ask us: “OK, well, does 30×500 Academy (and therefore Sales Safari) work for… ebooks? Does it work for SaaS? Does… Read more »

2015 Year in Review – Seven Figures, World Domination, Chaos, Time for a Mojito

It’s been a crazy fucking year. A mixture of horrible things, wonderful things; a mixture of things that happened to me, and things I made happen. It wasn’t boring for a single second. (“May you live in interesting times” – a curse indeed.) My year really kicked off, in October 2014 — yes, yes, I… Read more »

How to deal with haters.

Haters. If you do anything other than cower quietly in your cubicle, you’re gonna attract at least one hater of your very own. There’s just something about doing shit that attracts assholes. Like dopey bears to an unmonitored pic-a-nic basket. Here’s an example from my inbox today: This, my friends, is the hater in his… Read more »

VIDEO: Failure vs Creating a product people want to buy

Newsflash: Lean Startup and Customer Development are inherently broken. If you ask me, the whole process is functionally bankrupt. Why? Let me answer your question with a pair of questions: Why do you create good things… but nobody buys? Worse: Why do you feel the thrill of a great idea, then get stuck before you… Read more »

“I had a product. But having a product wasn’t enough to be a success.”

Jim Gay is a busy dad. A REALLY busy dad, with 4 kids. He started thinking about switching from consulting to a product business so he could spend more time with his family…because he was tired of working endless, stressful hours to pay the bills. He built a product – the obvious next step for… Read more »

The Wasp, the Caterpillar, and Cannibalizing Your Own Product from the Inside

This December, Freckle Time Tracking turns 6 years old. OMG! And 30×500 turns 5 years old… after a fashion. You see, the original 30×500 is dead. And the one before that. And the one before that. And the one before that, too. We killed them. Slowly. And we’re still killing them, even as I write… Read more »

How to design the most efficient software your users have ever seen

When’s the last time you heard or read somebody discussing efficiency in software experience? Probably just about never, I’d wager. It’s not trendy. It’s not sexy. It’s certainly not easy… you can’t apply it with a Node.js library or an icon font. This is not the sound of a grumpy old lady waving her cane… Read more »