Bootstrapping


7
May 13

Why You Should Do A Tiny Product First

So, one of the major changes that Alex and I are making to 30×500 is to teach our students to create an educational product first. What’s an educational product, or infoproduct? Anything small that teaches (which isn’t software): an ebook, a report, a white paper, a screencast, a video series, a workshop.

Why? Well… let me tell you a little story.

(I say “story” because this is part memory, part extrapolation from their blog, part what I’ve heard, and part what I imagined.)

How 37signals got their start

You’ve heard of 37signals, right? They’re the makers of Basecamp, Campfire, and Highrise. The authors of the New York Times best-selling Getting Real and *Rework *. They’re a bootstrapped product dream team, with a monthly revenue in the millions… and it has been that way for years.

But on January 1, 2003, 37signals rang in the New Year as a tiny consultancy — just a few people. They had no apps, no books. Basecamp wasn’t even a glimmer in Jason Fried’s eye. Certainly, 37signals had a small measure of industry name recognition, and good clients. Software-and-publishing juggernauts, however, they were not.

That was all about to change.

Their first product wasn’t what you’d think

You’d think: Basecamp. We all know Basecamp came first, right? Wellll… yes, it came first among their software. But it went live a year after their first product, an industry whitepaper they called Evaluating 25 E-Commerce Search Engines. It was 45 pages and sold for $79. (Two years later, they decided to give it away for free.)

That’s right: 37signals started with an ebook.

An ebook? Why?! They could design & build software!

Certainly, 37signals was capable of designing & developing their own web app right away. So why didn’t they?

Well, if only I were psychic! I’d love to delve into the depths of Jason Fried’s no doubt immense brain and report the exact scenario. But because I’m not, I can, instead, do the next best thing — quote their blog:

We’re not designers, or programmers, or information architects, or copywriters, or customer experience consultants, or whatever else people want to call themselves these days… Bottom line: We’re risk managers. Designers who sell “design,” programmers who sell “code,” information architects who sell “diagrams” are selling the wrong thing. The thing to sell is reduced risk for the client. That’s what people want.[/quote]

That was from a post titled Eureka, dated August 13, 2003 (7 months after their report launched, 6 months before Basecamp launched).

It sounds to me like the Signals were figuring out that the outcome for the customer was more important than the tool, process, or skill used to create it.

If a 45-page report can solve a problem, why wouldn’t they start there?

Of course, that wasn’t the only benefit for them (or their customers)

And that’s why I recommend that everyone start with screencasts, an ebook, a workshop, a report, a white paper — yes, everyone, that includes you.

Think about it:

How long does it take to create your first software product? It seems to me, based on my excavacation of their old blog posts, that it took 8-10 months for them to build Basecamp. How long would a 45-page report take, by comparison? Not long at all.

And while a $79 report certainly wouldn’t make millions a month, it probably made the 37signals guys a few grand… at least . Which probably wasn’t all that remarkable considering they were consulting for big companies at the same time. But the first time you make $1,000 in product dollars, you will be forever transformed. It is entirely unlike consulting or working for a paycheck. So, for this small product, and small investment of time & resources, the 37signals guys got their first taste of product life . And it seems they were hooked.

They got to see results within days or weeks: build, then sell. And when they sold, they learned all kinds of things: What it takes to deliver a product. How many questions people ask before. What conversion rates are. How much support people need after. How most customers are happy (and silent). How (not) badly it hurts to give a refund. And as a bonus, ebooks don’t crash or require special servers.

Plus, they started to learn how to sell a low-touch product instead of a high-touch personal service .

Speaking of service, their report did one more thing…

Who’s more trustworthy on a design topic: a general design firm, or a design firm who wrote a white paper on that exact topic and who sells it for a rather healthy price? No contest. Any client who needed ecommerce search results designed would pick 37signals over another consulting agency, all other things being equal.

So while the 37signals guys were gaining product experience, they were also attracting clients. That’s a lot of bang for your buck.

Again, I’m speculating about the specifics of their experience. But I’ve seen this pattern over & over in my own work and so many of my friends & students who have taken this path: Create a product to break away from consulting, and it brings you more & better clients while you work your way to that goal.

That’s why you should copy from the best

Make your first product an infoproduct, like 37signals did.

Now, you might be thinking: “But, Amy, I’m hardly 37signals.” To which I would say: “Exactly!” When 37signals started out in products, neither were they . They weren’t the 37signals we think of today, not hardly. They were a good little design firm. They were passionate. They had very good (but not incredible) work and very good (but not earthshattering) clients. And they made it work.

If they could do it, so can you.

And heck, as far as we know, if they didn’t start small… maybe they never would have grown so big. Maybe Basecamp never would have happened, if they missed out on the lessons delivered by a tiny little 45-page white paper at $79 a pop.

Want some help to get there?

Then you may be interested in the 30×500 Accelerated Bootcamp, on June 8/9, as initially described in my post 30×500 Is Dead, Long Live 30×500. It’ll cost $1,550. (Less if you are an alum, or attended the Launch Roundtable, or will be attending BaconBizConf — we got your back! :) )

We’ll be launching it soon, so get on the list!

Be the first to hear about the 30×500 2-day Bootcamp:



22
Jan 13

Nathan Barry’s $5k App Challenge: My Seasoned Bootstrappy Advice

I think Nathan Barry is the bee’s knees. He’s been killing it with his info products: The App Design Handbook and Designing Web Applications.

Nathan Barry and His Books

Even before he announced his Web App Challenge, to build an app from scratch that would reach $5,000/mo revenue in 6 mos, I was sure it would only be a matter of time til he turned his hand to a recurring revenue product.

Because once you get that first product dollar in your hot little hand, you’re hooked for life. It’s better than drugs. And subscription income is even better.

There were a few things in Nathan’s App Challenge that set my worrydar a-beeping. This ain’t my first rodeo, as you know. It wasn’t his first rodeo, either, having grossed nearly six figures off his ebook/video packages.

But… there’s just something special about The Next Big Product that makes a person go a lil crazy. (I know, because I’ve been there.)

So I got on the bullhorn (aka Skype) with Nathan and we had a conversation, which he very generously allowed me to reprint here.

We talk about…

  • why doctors, lawyers, indian chiefs sound like great niches but are actually horrible
  • what bootstrapping really means
  • the peril of the white whale project (Second Product Syndrome, to wit)
  • the issues with outsourcing
  • why customer development can be one big tail-chase

I edited our Skype transcript just a tiny bit for length and content, but neither one of us is big on the chitchat so I think you’ll find it very readable (and info-packed!).

Me & Nathan Talking About His App Experiment

NOTE: Nathan is in italics. I’m in regular type.

Amy: So this is the key thing I wanted to warn you against:

“What I do know is that it will be a targeted niche. That may be lawyers, real estate agents, landscapers, insurance agents, construction companies, or pretty much anyone else.” — Nathan’s post

I know Hacker News types think that’s a great list of niches, but it’s actually a really terrible one. You can’t sell to ANY of those people.

Nathan: Okay, do you mean sell online?

At all. Bootstrapping a business is about learning to punch above your weight. The only way to punch above your weight is to use every advantage you have.

Not only do those audiences not buy things, not only are they scattered and incoherent and unprofessional and in many cases incompetent and/or broke… you’re throwing away every advantage you have.

With my existing audience you mean?

Yep.

You’re right… I’m struggling with that. I want to find a painful problem to solve, but haven’t found one in the web design (ish) space.

You have $80k in the bank that says otherwise.

So I wanted to find something really targeted where there was a very painful problem that software could solve.

True.

Targeted is worthless if you can’t find the people or they don’t want to buy. Woo! laser targeted goose eggs!

That $80k in book sales is all one off revenue, short of starting a training membership site, I don’t see how to turn that into recurring revenue.

It took four of us 3 months to build Freckle. You’re not gonna get anywhere on $5k. You will not find customers to invest in the product… unless you do presales, which I doubt you’ll do unless you have confidence the product will be done in a reasonable time frame.

My plan was to do presales. Then do all the design and front-end dev myself.

I’ve never seen anyone do successful presales for a software product, for the record.

[NOTE: Here we are talking about presales as an alternative to substantial customer investment in the product, meaning more than just a few folks signing up for $30 or whatever. At least that's how I interpreted it! I'm not saying I've never seen anyone sign up a handful of customers for a small commitment before shipping.]

That’s good to know.

So I know what position you’re in, believe it or not. It’s easy to take your success for granted and think you have to do bigger and better. Recurring revenue is nice but you’re not in any danger of having to go back to work, it sounds like to me.

No, I’m really not.

If you start chasing down a white whale, you could potentially lose all the momentum you’ve gained.

Actually, recurring revenue is fucking great, but I can’t even begin to imagine being in this biz without being able to develop my own software. Being at the mercy of a flaky freelance developer? Fucking horrible. And make no mistake, they’re all flaky; it’s simple economics.

It’s true. I can even be a flaky freelancer on other projects. I’ve seen it in myself.

I’m working on learning Ruby (I already write my own iPhone apps in Obc-C), but that will take some time.

[a little bit redacted cuz it's insider-y about a third party]

Nathan: So here’s another thought: this gives me all kinds of food for my blog. Posts that will help sell my book. My last two posts have pulled in a lot of sales the last couple days. So this project will grow my brand even more.

IF you have a project. :)

… Not that that is a reason to do it if the main idea still sucks… Right.

Take it from me. I got bored with what I had and decided I had to do something bigger and better. It ended up with me spending 2 years and $200k on something I had to shut down.

Charm?

Yup.

You can still build an app… altho I’d recommend you start with something in between. But if you want to maximize your return, you need to go vertical.

What’s an example of in between?

A friend of mine makes $15k/mo selling an iOS component. Themes, webinars. What’s wrong with a monthly class? We did monthly workshops for a while there and it was great, until the other stuff started making so much money it didn’t make sense and I was tired.

Got it.

Yeah, I’d like to do some classes. Brennan‘s shown me how great they can be for revenue.

The more you teach live, the more you are exposed to people’s problems. People who are willing to pay, and who are already trained to give you money.

Good point. For me software is the ultimate goal, so it seems like a waste of time to delay it. Especially since I have plenty of time and money right now (though I’d rather not burn it up). Maybe I’ll look harder for a product that I could sell to my existing customers/readers.

You’ve shown with Freckle that you can enter a saturated market like time tracking and still do well.

“Saturation” is a load of bullshit :)

Really it just shows the market exists.

It’s more than that. So much more than that. If a million people use Harvest, there’s no way they’re all served well by the same tool. The presence of other products doesn’t just show opportunity, it CREATES opportunity. Because wherever there’s a big biz, there will be lots of dissatisfied customers.

Good point. I hadn’t thought about it like that.

That’s why they pay me the big bucks. ;)

You ought to develop your own software, if you’re determined to do a software biz. Otherwise you will always be at the mercy of somebody else. I don’t know ANYONE… ANYONE… who outsourced their product and made a success out of it. And considering I did freelance development for the past 12 years, that’s saying something special.

Okay. Yeah, that is.

It doesn’t mean you have to do it all.

You don’t think outsourcing could work as a temporary solution? Or is it just building on a house of cards?

You have a kid, right?

Yeah, I do.

In a perfect world, which is better — taking care of your own child, or hiring a full-time nanny?

Taking care of your own kid.

Why?

Because you can raise and care for them in the way you know best.

Yeah. And the nanny won’t love the child the way you do.

Damn. That’s a good analogy.

No freelancer is gonna love your project the way you will. And if you accidentally find one who will, look out, because that will create conflict in the end, because in the end it’s YOUR project, not theirs. But probably what will happen is you run out of money… (your budget, I mean). Then it will grind to a halt. Then, if you haven’t been doing your own dev work, you will be unable to pick it up. Or you’ll have a falling out and need a bug fixed. Or they’ll get busy with a new contract and won’t be available when you need them. Hiring & firing is exhausting, btw.

I’ve had that happen before.

Me too. Over & over. Luckily I wasn’t at their mercy.

You are absolutely right. I’ll buckle down learning Rails.

Good. It’ll be worth the wait.

For a more direct question, what do you think about Dane Maxwell’s approach to finding problems?

I’m not super familiar with it. What does he say?

Basically choose a market and talk to people until you can find a really painful problem they have. Then build a specific solution for that. So get them on the phone and try to find if there are problems (paperwork, or other specific tasks) that can be automated with software.

So, basic customer development.

Right.

I don’t like [pre-/potential] customer interviews.

Because they feed you BS?

Not intentionally. People put in that position, most want to be helpful. They also don’t really pay attention to what they’re doing most of the time.

So what you get is people being too nice, too helpful, too agreeable, too optimitsic about what they’d buy, and how their behaviors might change. Meanwhile they overlook all the really good stuff, most of the time.

IMO, the only way to get good data is to observe without them knowing you’re there… which is why I teach my students to analyze forum threads, blog posts, mailing lists, Twitter.

…[about customer interviews] The goal would be to get them to focus on the problem, and let you work on the solution.

Yeah, but look back over the convo we just had. How many of the problems I surfaced to you were ones you’d already thought of?

If I asked you, “where’s your pain with xyz?” how many would you have come up with?

Not very many. That’s my problem trying to come up with my own ideas for web apps.

I know them because I’m an expert. Not just cuz I went through them myself and am hyper-aware of it, but because I am surrounded by people doing these things all day, and I watch what they DO.

I don’t sit them down and question them.

This is another reason to not target an audience far from your own.

I guess I need to try it some more for myself and see if I can make something of it. Instinctively, I think it will work.

Which?

Interviewing to find a problem that is causing businesses pain. But that’s also where the presale request comes in. Because I need that to validate their opinion. To see if they really mean what they said, or if they were just trying to be helpful and make up things I might be interested in.

Plus I’ll look really hard at markets I can already influence.

Can’t hurt to try.

I suspect what you’ll find is that you won’t be able to get money based on them describing a problem. People don’t have very good imaginations.

[here we talk about a specific pain Nathan came up with that he didn't actually get from customer interviews, but rather observations of himself & others, which turns out to be the one he later picked to move forward with… one that his audience has… one that his mentors could use… and one that impressed me.]

So, I still plan to move forward scouting for problems, but I’ll look especially hard in areas that can serve my existing audience. Right now I don’t want to cancel my challenge, but I really appreciate the feedback. I wish I had talked to you before publishing that post.

I also plan to do some mockups and further research on the [redacted] concept. I think the market that understands how important they are would be willing to pay to get it right.

Note: I never thought it was unsalvageable. Your challenge, I mean.

The main key is to use what you’ve got and not get yourself in a position where you can’t work on your own product.

Good. But I see what you mean. I think I was making it too difficult (without reason).

I’m sure there was a reason somewhere :) I think we all tend to take our success for granted. So we want to move onto something harder.

True. And I do like a good challenge.

Me too… it’s a kind of a sickness sometimes ;)

The other thing I should say is that I have a crazy amount of respect for you and really appreciate your blog posts, training, and especially this conversation.

[Yep, I left this in because I HAVE A GIANT EGO MWAHAHA. J/k.]

My pleasure. It’s always a pleasure to help somebody who helps themselves.

Well, I should get back to my rails tutorials now. Thank you so much for the advice!

Closing notes from me

One thing I forgot to bring up is how long it takes subscription income to pick up. Even if all things go perfectly for Nathan, I highly doubt he’ll be able to get to $5,000/mo in subscription revenue by mid-summer.

But it sounds to me like that part of his experiment isn’t the important part to him, anyway.

If you shoot for $5,000/mo and get to only $3,000/mo… that’s still an extra $36,000 a year you didn’t have before, and subscription income can be grown.

Of course, there’s no such thing as passive income, not even subscription income.

Want more of this? You’ll want to follow me on Twitter or subscribe to this blog via email:

Don’t miss out just cuz you don’t open your feed reader. Get my bootstrapping advice delivered straight to your inbox. :) Just drop your email in the form below!

More from Nathan…

Nathan’s blogging about his challenge, as promised.


7
Dec 12

4 Years Into Our SaaS: Why Bootstrapping Was the Only Logical Choice

Hey, there. Four years ago this December, my husband & I launched our first software as a service, Freckle Time Tracking. Since then, it’s grossed nearly $700,000, and we’ve grown, shrunk, hired, fired, stagnated and worked our tails off. To celebrate, I’m writing a series of blog posts about what we’ve learned.

NewImage

When I was a young girl (8, 9, 10), I became obsessed with money. Mainly because we only intermittently had any, due to severe mismanagement. The words “Because we can’t afford it” ground deep grooves into my daily existence. It weighed over every opportunity, every decision.

So, get-rich-quick schemes were irresistable flames to my little moth of a heart, but… I knew better. I’d fallen for Sea Monkeys, once, and had never forgotten it. Some part of me knew that The Internet Treasure Chest and Stuff Envelopes From Home were just Sea Monkeys in sophisticated clothing.

But every time I saw the promise of riches, it hurt. I knew they were fantasies, I knew my cynicism was the only correct response, so I did nothing but grind my teeth and hurt like hell.

I grew up to be a consultant. A very expensive consultant. Because instead of buying into the fantasy, I read real biz books, and spent my time learning provably profitable skills, and hustled on the side. I wanted money, and I wanted it reliably, and I only trusted it if it was something that I actually worked for.

I worked; I got paid. Life wasn’t giving me a whole lot, so I made it give me more. When I started out, I was charging $10 an hour. By the time I quit consulting, I got paid a lot. (No joke: one of our last gigs worked out to about $500 per hour, per person.)

NewImage

I poured my heart into work for my clients and watched them destroy it. I watched my clients go into management death rolls, never shipping the things they spent thousands or tens of thousands or more on… the things I built died inside their stupid and ineffectual bureaucracies. I made my very best suggestions, I educated, I consulted, but in the end, I often ended up having to (metaphorically, though sometimes literally) make the logo bigger. I’d tried every kind of client: cheap, local, sophisticated, ignorant, startup, Fortune 100. Same shit, different day.

(I was even working on a really cool project at the Bear Stearns midtown offices the week before they suddenly ceased to exist. Naturally that project died, like almost every one before it.)

By the time we started to build Freckle, my husband and I had managed to attract clients who listened to us and who actually shipped what we built. (Thanks, Pepsi.) But it didn’t matter in the long run. I was sick of it all. I was 24 years old and burnt out.

So to say control was important to me? Understatement.

Having complete and utter control of the fate of my project was the most important thing to me.

I was so tired, deathly tired, of watching the wrong thing be done. Of projects never shipping. Of fatal compromises. Of fighting management, who were ignoring (or never even considering!) the needs of the user. Of having to use mockups in my portfolio instead of showing people the real app because the real app never lived.

Of having to appease and manage “stakeholders” who couldn’t tell their ass from a very well-spec’d hole in the ground, rather than focusing on what I was actually supposed to be achieving.

And I had enough friends in the startup game to have witnessed that “investor” is just a ritzier name for “stakeholder.”

Here was my mental list of things I’d never have to deal with, if we bootstrapped:

  • being forced to sell
  • being ousted
  • being forced to take on team members we didn’t want
  • being forced to pursue revenue sources at odds with serving our customers (e.g. ads)
  • being forced to work at an acquirer
  • being dilluted
  • having to worry about stifling shit like SEC regulations on what we tweet, blog, or tell our friends
  • managing investors who thought we weren’t growing fast enough, or who wanted to see wireframes and walkthroughs of the product and make changes, or any of that interfering bullshit

Because investors are only your allies in a few very narrow circumstances: if you want to grow big and fast, if you want to sell, if you don’t love your business & don’t care to keep it, if you don’t mind tough legal strictures and placing your business’s value in the hands of the public, if you don’t mind being forced to become an employee again.

NewImage

None of the above was an acceptable outcome to me. And, while visions of money bags danced in my eyes — wouldn’t it be nice to be handed a million dollar check! — growing up with money problems made me skeptical.

I’d long since learned that “free” money doesn’t exist, but power imbalances in financial transactions certainly do. And I was tired of being the sucker.

So, funding was never an option I’d even consider.

Bootstrapping was the only approach that would give me what I wanted:

  • independence
  • autonomy
  • disintermediation
  • ability to always do what I believed is right
  • total choice: who to work with, what to work on, when, and how
  • a long-term asset (a company I get to keep forever)

Ownership is the strategy. Bootstrapping is the tactic. Personal sovereignty is the reward.

Phew! OK, that came out more serious than I intended. Well, there are more posts where this one came from. Stick around, follow me on Twitter, for the next post about our marketing strategies over 4 years of stagnation and growth.

Second Installment: Why We Shut Down Charm on the Eve of Public Launch, at $48k/Year and Growing.


17
Sep 12

Why Bootstrapping Is Better than an Accelerator Program

NOTE FROM YOUR EDITOR: Sometimes you get an email that’s so right, that so captures what you’ve been trying to create for years that you just can’t help but dance and squeal with glee. That’s how I felt when I saw this very powerful story on the 30×500 mailing list. I feel honored to help James learn to bootstrap.

Guest Post james jeffers

THIS POST BY: 30×500 alum JAMES JEFFERS

It is almost 2 years to the day that I was accepted, along with a partner, into a technology accelerator program. I’ll make a long story very short — we burned through $20,000 and had nothing to show for it.

I spent a long time beating myself up over the experience. My wife, who was initially leery of my participation since our family would forgo 6 months of income while I worked in the program, kept telling me “Well, at least you learned something.”

Yes, I did learn how NOT to succeed with someone else’s money. But only very recently did I discover I learned something even better. I learned that creating a viable business is not just finding really talented people and adding money. From what I’ve seen, it seems like every venture capitalist believes that that is in fact the magic formula.

I’m sure that approach (great people + money) can produce results. But it’s not a recipe that always works. More often than not, you get what we got — nothing.

Now, of course, I am paying someone else to learn how to create repeatable, learnable methods for creating real, viable businesses. And I mean a business in the most real sense: creating something of value, and trading that value for value. That means, of course, charging money for eliminating pain or helping people with their business.

This approach NEVER occurs to the funded team. They are looking to solve a huge problem by randomly choosing solutions, and then trying like mad to find problems. Which problems are picked are almost always chosen by HiPPO (Highest Paid Person’s Opinion) or cult of personality. Then, of course, there are the slides (or the “deck”) from which you must pitch, pitch, pitch, always hunting for the next round of money to keep going. Working on solving a real problem for real business people? Forget it, you better practice your pitch!

The accelerator doesn’t look for audiences — to them, the whole world is the audience. Gestalt is the community communication. It’s shocking to look back and realize my intuition was true – no one knew what the hell they were doing. Success was as much luck – hitting just the right combination of magical idea and current trend. Showing viable, money making results was not considered important – showing “traction” was.

Did you gain 12000 more users this month? FANTASTIC! Did those users make you any money? “Well, no.” Oh, did they cost you a ton of money? “Well, yes… but look at our traction!” What utter rot!

Don’t ever feel that you are missing something by not being 22, up to your eyeballs in the latest technologies, working 20 hours a day at some hot little startup, mentored by former one-hit-wonder CEOs or slickster VC types.

You know what you should feel like you are missing? Total control over your life, including how and what you work on.

Don’t be in the race to grow big and fast, so you can become like the next human dumping ground. The world doesn’t need another tragedy built on HR orgs and technological fiefdoms. It needs a million more real businesses, creating joy and making money.

“We were taught nothing about how to build a real business.”

AMY: Wow. What was the backstory to this email? What triggered it?

JAMES: Backstory? Not much to say other than my wife was in Slovakia and I was alone late at night, contemplating the fate of the free world. I suppose I was also thinking about my history, where I had been, where I wanted to go. I might have also nipped some brandy.

It just struck me that as wanna-be-entrepreneurs , we put of a lot of time trying to get into that accelerator. And when we were accepted our focus switched from customer discovery to an elaborate game of “find the investor.”

In the meantime, we were taught nothing about how to build a real business [in the accelerator]. The default assumption was that you would just figure it out. No one had a clear method. Every mentor who had done it before had no system for showing how to do it. The people who ran the program (and I remain friends with the director) also had no agenda for showing us how do it.

So, for my purposes, 30×500 was the first place I’d found where not only mindset but specific tactics were taught. And each step was broken down, too.

Should you attend 30×500 this winter?

AMY: If you could give 1 sentence of advice to somebody on the fence about taking 30×500, what would it be?

JAMES: If you want to learn how to create products and sell them, then 30×500 is an excellent place to start. Also, if you are good at bullshitting yourself, 30×500 is a great place to unlearn it.

30×500 reopens this Friday.

This story by James was beautifully timed, but I didn’t ask him to write it; I wasn’t even sniffing around the alumni list trying to get some launch content. Nope. This email, like so many others, was totally unsolicited. To my mind, that makes it even better. There was no external incentive for James to write it. I didn’t promise special favors or even that I’d be grateful.

He wrote it because he felt it.

That’s why I love my job.

A while ago, 30×500 alumni Brennan said that I was the midwife to his business. I helped bring it into the world.

That’s a slightly awkward, messy thing to say. It’s raw. I like it, because you know what else is slightly awkward, messy, and raw? Creating a real business with real income.

And if you’re ready for that — for the slightly awkward, messy, raw reality of stacking the bricks and building your own financial independence from the sweat & blood upwards — and you’re a designer or developer with the skills to create, then you should seriously consider taking 30×500.

If you’re serious about making it happen, I’m serious about helping you.

The only way to enroll in 30×500 this winter is by entering your name & email address right here:

The Details:

Class starts in early November. Admission is $2,450 if you apply early and pay when you’re accepted. Nauseating amounts of detail here.

Doors open this Friday, the 21st. Well, I say “doors open” but I mean “the doors to the application process open.” You have to apply (so I can help you decide if it’s right for you.)

The application process is first-come, first-serve — last time, most of the seats were taken by folks who applied in the first two hours.

So get on the list. I’ll see you in class!


12
Sep 12

Be Your Own Angel – How to Make Money Happen

Let’s talk about money, baby! And where money comes from.

Whether it’s funding or acquihires, angels or convertible notes, debt or income, money is the topic we all looooove to talk about (and pretend not to care about).

Lemme be straight with you: I love me some money. And I don’t mind admitting it.

NewImage

Growing up, I lived in what should have been a firmly middle-class household, but somebody (not me) was terrible at managing money. Sure, we had a computer and internet access (yay!) but new clothes were an incredible and rare treat, car problems were financial disasters, and our power and telephone service got turned off on a semi-regular basis.

“We can’t afford” was a phrase that was ground into my brain. There were grooves. It took me a long time to get over it, and it gave me all kinds of complexes.

Today, thanks to my products, I get to enjoy the luxury of having a financial cushion big enough to buy a new car… in cash. (A fancyish new car — or 2 to 3 Toyota Yarises!) I love the sheer relief it brings to be able to wave away financial problems such as sudden repairs, unexpected bills, even the cost of same-day hotel dry-cleaning and airline upgrades… or falling in love with a one-of-a-kind piece of art on a trip. Whatever, it’s only money. No worries.

(The extra buying power is fantastic, but not worrying is the greatest luxury of all.)

The size of my cushion isn’t what gives me that relaxed attitude, though. No, I’ve known many who had greater annual incomes (personal income), with more money in the bank, who were nevertheless fearful and anxious. Always hawk-eyed, watching for the tiniest bit of excess. Nope, that cheerful, relaxed attitude isn’t about sheer volume of cash.

The root of my financial chillaxing is this simple fact:

Whatever happens to my finances, I know I can make more money whenever I want.

No shit, this is an actual fact, one I’ve proven to myself over & over through the past 4 years of product empire building. (And before that, it came in a flavor of I can get another job whenever I want, which was also a source of relief, although not nearly so empowering.)

Probably this makes me sound like a glib douchebag, but that’s a risk I’m willing to take, because sharing this shift is important to me:

Nothing makes me happier than helping other people learn this way of looking at the world. And watching them make it happen.

My hope is that you’ll read this little essay today and be inspired to figure out how you can get a little of that attitude for yourself.

A Real-Life Illustration: Hello, Last Minute Ireland!

Last year, we missed out on Funconf in Dublin. This year — the last Funconf ever! — I told myself there was no way in hell I’d miss it. But, having dropped over $130,000 for a mortgage down payment just a month before, our financial cushion wasn’t as robust and hearty as I like it. And at 999€ (times two!) for the conf tickets alone, it wasn’t a tiny expense.

Funconf III  2012

My husband, Thomas, is the cautious one. “We don’t have the money,” he said. I answered him: “What are you talking about? We can make the money.”

And so we did.

We took a two-fold approach:

We made the trip happen… without dipping into our cushion.

We’re talking over $5,000 in a matter of days, dear reader. My email to the mailing list alone brought in over $2,500 of new sales.

That is the true power of assets, conceived and properly deployed. That’s the power of what I like to call True Wealth. Like a relaxed attitude about money, True Wealth isn’t about the cash: it’s a combination of knowledge, skills, process, assets… and gumption.

meaning-of-wealth-lamborghini.png

Um, but Amy, you and Thomas are… special

It’s easy for me because I’m famous. Right?

First off, I really wouldn’t say I’m famous. Slightly internet famous in a few narrow circles, maybe. Thomas, my husband, is pretty damn hot in JavaScript land but without careful tending of his public image, even his star power is slightly tarnished.

Even so, I hear this a lot: “Well, you’re famous.” “If I had 10,000 Twitter followers like you do, I could do it, too.”

Bzzzt. Untrue, my friends. Lots of famous people can’t sell a damn thing. And lots of totally un-famous people sell lots. (Psst: I wrote a blog post about this very topic.)

Which brings us to my next story, about my student, Brennan Dunn.

Another Story: Brennan’s Last Minute Ireland!

Now, Brennan isn’t famous at all, by any stretch of the imagination. Under a thousand Twitter followers (and most of those are recent), triple digit RSS subscriber count, and no name recognition. What little fame he has, in fact, is brand new.

And that’s not stopping him one bit. To the contrary!

Brennan took my 30×500 Product Launch Class last summer, and he really put his blood, sweat & tears into it. His first product ever, Planscope, is making $3,200 a month now — and growing nearly 10% month over month.

If he can keep that rate of growth up (and he’s a marketing machine, so I know he can), Planscope will be bringing in over $120,000 a year in revenue for him when it’ll be 20 months old. That’s the power of compound growth: it seems slow, but boy does it really add up. (Planscope is even growing faster than our first app, Freckle, did!)

Obviously, as Brennan’s teacher, this makes me super proud. And it’s especially awesome when you consider that he’s only part-time on Planscope right now.

Because right now, $3,200 a month isn’t enough for him to quit consulting. So when it came to Funconf, Brennan was thinking like my husband, Thomas.

Brennan wanted to go to Funconf, too — but, after a lengthy vacation and unexpected medical bills, he found himself thinking, “We don’t have the money.”

To me, that sounded like a challenge. And call it a personality flaw, but I find it harrrrrd to resist a challenge.

So I sneak attacked him.

While we were chatting about something completely different, I dropped a subtle bomb into the conversation, talking about our plan to pay for Funconf:

Amy Hoy: the upside of having a mixture of products is we can do a sale on the infoproducts to raise some cash
Amy Hoy: which is sthg I wanted to talk to you about
Amy Hoy: you’re obviously going balls to the wall on Planscope, but have you thought about doing an infoproduct for a cash infusion?

The thing about Brennan is he never needs telling twice. He took the idea and ran with it.

Brennan realized that he had:

  1. experiences he could share & teach
  2. a process for coming up with profitable product ideas
  3. an audience (Planscope customers) to learn from & reach out to
  4. the skills to write a persuasive sales pitch
  5. the confidence to choose a value-based price
  6. the tools & techniques for launching

And so he made a bet with his wife. As he told me,

Brennan Dunn: but my bet with her was, “If I can make enough to cover the flight and ticket between now and then on something new, can I go?”
Brennan Dunn: I think she probably didn’t believe me, and ended up accepting the bet 
Brennan Dunn: because $4-5k in 2 weeks on something brand new didn’t seem very plausible to her (i.e. I’m not even close to that with planscope and it’s been like 9 months)

Mrs Dunn was right to doubt, don’t you think? It doesn’t sound very plausible, does it? Oh yeah, did I forget to mention that this was just a couple weeks before the conference itself? No way, man.

And yet.

Brennan took his assets & process & skills — items 1 through 6 — and he whipped up a pitch that’d appeal to the audience he already had (Planscope customers), based on what he’d learned from interacting with them (they have lots of problems; pricing is a big one).

He turned that pitch into a simple page to pre-sell the product: a short little ebook workbook. He called it Double Your Freelancing Rate:

Double Your Freelancing Rate in 14 Days

He gave it an ambitious, value-based price. (After all of us in the 30×500 alumni group nudged him to charge more.) He promoted it to his existing audience. He tweeted. He got retweeted. He wrote one blog post about the book — then another, meta post. He contacted leaders, got interviews and links…

And that little ebook brought in $6,000 in pre-sales alone. Before he wrote it.

Ladies and gentlemen, Brennan went to Funconf. We all had a great time. And last Monday, he shipped the finished version, to rave reviews.

This Isn’t a Story about Conference Tickets

This story is about more than a trip to Dublin and a crazy conference. That’s just the way it begins.

Once you realize you can “make money happen,” once you’ve proven to yourself that it works… what else changes?

What happens when you stop thinking of money as something that happens to you, and start thinking of how you could happen to money?

Could you use this technique to quit your job, or quit consulting, months sooner? To take a sabbatical? To fund the development of a bootstrapped product, to give you runway without investment?

I’ve done all of the above.

It’s like being your own angel investor. Only there’s nobody riding your ass… and you get to maintain full control and 100% ownership.

I’ve used the Be Your Own Angel approach over & over to do the seemingly impossible. Without BYOA, we couldn’t have funded the development of Charm, or taken months off to handle Thomas’ immigration and our international move. I couldn’t have quit consulting when I did.

That’s power.

And it’s not power that’s unique to me. Brennan isn’t famous… not even among freelancer circles. He is well-equipped, dedicated, and savvy.

If you’re dedicated and savvy, you could BYOA too.

How’d Brennan get this way?

I certainly can’t claim credit for Brennan being a savvy go-getter. I also have nothing to do with his ability to teach people how to raise their freelance rates (he created a booming consultancy before I ever entered the picture).

But of this list of the experience, skills, process, & tools he used to create that windfall:

  1. experiences he could share & teach
  2. a process for coming up with profitable product ideas
  3. an audience (Planscope customers) to learn from & reach out to
  4. the skills to write a persuasive sales pitch
  5. the confidence to choose a value-based price
  6. the tools & techniques for launching

Items 2 through 6 were things he learned, built, & honed in my class, 30×500, the product launch class. Plus, as he said to me last night, “You definitely kicked my ass in the right direction.” (A thing I love to do!)

Amy Hoy: so how does it feel now to know that you have the ability to “make money happen” when you want?
Brennan Dunn: it’s liberating, and addicting
Brennan Dunn: liberating because, unlike with a “job” or even putting all my eggs into a single SaaS basket, I’m in complete control of growth.
Brennan Dunn: like, I could survey enough of the new audience to figure out what I have to offer them next (i.e. the freelance -> consultancy course)
Brennan Dunn: and deliver more value for more money, filling my pockets and filling their heads

Isn’t this the best virtuous cycle ever? If this sounds like the kind of addictive habit you’d like to craft for yourself, then 30×500 can help you, too.

30×500: Product Launch Class

30×500 is a class I’ve been teaching for over 2 years. The goal is simple:

Help you learn how to think & act like Brennan in the story above. To recognize the value you bring to the table; to spot opportunities, and pounce on them; to look at the world in a different (more actionable!) way; to learn how to sell things before they’re made, to preserve your precious time; to market, to sell, to ship.

It’s true, I love the financial freedom & security that my product business gives me. I love hearing from happy Freckle and Charm customers. I love having an impact; getting to do a million different things; knowing that nobody could ever fire me, or change my work against my will.

But what I really, really love is this:

Watching my students kick ass in the 30×500 Product Launch Class. Watching them learn what I’ve learned, and experience the joy of working directly with the people whose lives they touch. Disintermediating away clients, committees, and bosses, and getting straight to the quick. Watching them feel, for the first time, the joy of realizing they can choose how much they want to earn.

And watching them get letters from their customers as they help them kick ass.

Then seeing them give the same great advice and encouragement — sometimes even better! — to their fellow alumni.

There’s nothing better.

I know that, every year, I’m helping my students launch businesses which, in toto, will multiply our own yearly revenue by ten over the long run.

I get to be a human lever for awesome. And train new human levers for awesome!

Some day, if there are enough of us, we will move the world. Even if we only move the world a little bit, for a hundred people here, a thousand people there, we’re still moving the world. Which amazes me anew every single day.

This is why I designed 30×500 the way I did:

30×500 is a very nice money maker for me, but it’s not as profitable as if I’d pour that time and effort into growing Freckle and Charm. On the other hand, it has a much more powerful impact on a smaller group of people (my awesome, awesome students). And that’s what I love about it.

Which is why I don’t try to maximize my personal 30×500 ROI, but rather my student’s ROI:

When you join 30×500, you join for life. Shit happens. Sometimes you can’t finish the class you’re in “on time.” I know it. As an alumnus, you can retake the class any time you want or need.

You also get a lifetime subscription to all the updated, improved and expanded lessons. (And I don’t rest on my laurels; I’m always trying to make 30×500 better, more effective, for you. I’m not perfect, but I’m always trying.)

You’re also invited to the weekly Office Hours chats, as long as I hold them. (Which over 2 years have grown from sporadic now and then, to twice a month, to once weekly. And I foresee doing this for a long time.)

Perhaps best of all, you have access to the alumni mailing list — an awesome, involved group of motivated people, like yourself, who are there for you, to answer your questions, poke holes in your mistakes, point out things you’ve overlooked, and generally help you kick your own ass. Who are there, sharing their successes and trials, to inspire you and show you that you’re so very far from alone.

The quality of this alumni group cannot be overstated:

Right now, some 30×500 alumni are organizing a study group for those who are “behind” the official class schedule. This is amazing to me. And brilliant.

And every week (or more!) we get emails like this one from Brennan:

I just pushed a few updates based on the awesome feedback I’ve received. (Once again, this class has paid for itself and then some!)

[Later] … I pushed [changes based on your feedback] last night, and am already now getting 8% conversion rates (instead of < 2%).

I have pages and pages of quotes and comments like this.

Together, we’re building a bootstrap army, inspiration delivery network, and support group all in one. And it kicks ass.

Would you like to join us?

30×500 Winter 2012 is Opening Soon

If you want to be a part of the next 30×500 class — if you’re really ready to make this enormous change and you’re willing to put your time & effort where your mouth is…

Enter your name and email address in the boxes below:

NOTE: Putting your email in the box above is the only way to attend 30×500.

Last class, I took a new approach to launching 30×500, in the hopes of continuing this awesome trend of ever-increasing quality, and ever-increasing student results. I set up an application process.

I intended to give the people on my list first dibs… but as it turns out, the people on the list took every single seat. So I never even launched the application process on my blog, because there were no seats left.

So:

  • You’ll need to apply, so I can help ensure the class is right for you right now.
  • I’m supplying self-guided learners with 100% of the materials before the class starts (after applied/accepted/paid, of course).
  • You’ll have 30 days to review the material and decide if the class lives up to your expectations — if not, no problem, you’ll get a full refund.
  • You’ll have access to the alumni community and weekly Office Hours chats for life
  • And you’ll get all the updates to the class materials for life — for free!
  • New feature in this class: intense weekend bootcamp, so you get the whole picture up front, and see how the whole 3 months of work hangs together
  • And I’m making huge improvements to eliminate the stumbling blocks, and adding tons more “live feedback” and group exercises to help you make great progress on executing

It’s almost time to open up the application process. Doors open on Friday, Sept 21st. This will be first come, first served for the 75 seats available. Here are the questions, if you want to prepare. (NB: they may change slightly, based on my “beta testers.”)

What’s it cost? $2,750 — just $2,450 (Early Bird) for the 3+ month long class, all the awesome new lessons, structure, weekly chats, and alumni group for life.

This may seem like a lot, until you compare what you get to the cost of a single class at a business school: This is not lecture-and-test-and-forget-it. This class is not taught by a TA, it’s taught by a veteran (me!), with over 2 years of experience teaching this stuff, plus assistance from the awesome & savvy Alex Hillman and the alumni who are making it happen. You won’t be alone, you’ll be surrounded by people who are striving to succeed, who have a common vocabulary, and who care.

And you get to be a part of this forever.

What else can you get for $2,450? A 5-day vacation somewhere moderately luxurious and tropical? That’s nice, but it doesn’t last, and it won’t ever pay you back.

On the other hand, Jim Gay’s revenue from his very first beta product launch has paid him back more than 7-fold. You know how much Brennan’s Planscope app is making. (This is after starting at just under $100 for his first billing cycle, a few months ago. That’s the maddening beauty of subscription income.)

And Jarrod informed me that he made 242 sales of Bootstrapping Design$8,753 — in his first 48 hours. (Current total: north of $40,000.) Like Brennan, Jarrod wasn’t even remotely famous! He exploited the 30×500 recipe, and his own internal resources, plus his own sweat & tears, to make something that people want so bad that he could get those kinds of results without fame.

Several alumni have used 30×500 to improve their consulting practice, or launch live training workshops (like RailsTutors), which have more than paid for their tuition. One alum wrote the mailing list to explain how she’s using 30×500 to slowly revolutionize the company who bought her employers — from the inside out, by spoon-feeding them the lessons she learned in my class.

30×500 is built for products, but it’s really a way of thinking which can change the way you look at everything you touch that has anything to do with money.

In short: if you’ve got the grit and the gumption, I believe this is the absolute best investment you can make right now for your future success.

Unless… you just wanna maybe learn something and explore the idea of making a product because it sounds like a fine thing. In this case, I hope I’ve priced 30×500 out of your comfort zone. I don’t want you to waste your money, and I want the class to be full of people who are really motivated to be there.

On the other hand, if you’re seriously ready to learn, to change, to implement, and to ship, there’s no reason why your investment couldn’t pay you back with your very first product.

And if you are, now’s a great time to join my mailing list so you get first dibs on the application process, and the seats:

Funmail Guarantee: Obv there’s no obligation whatsoever. You can unsubscribe at any time. And I promise to send you nothing but information on the class, free goodies, stories, samples and discounts and awesome stuff like that!

There are only 75 seats available. I’ll be making them available first come, first serve, for those who apply. There are 1200 people on this mailing list. Not everyone on there is really ready to make that commitment and shell out that cash, but… you do the math :)

See you in class.


29
Nov 11

Fuck Glory – Startups are One Long Con

I’m in my early 20s. Startups seem to be the only way out of 40 years of mediocrity in TPS-land for me, so I don’t really think I have much of a choice. It’s startups or nothing for me.

Or maybe I am being myopic? Are there more options to be had in life than mediocrity/wageslavery vs glory/startups?


Random HNer

Startups are glorious! So raw, so close to the bone, so mettle-testing: 100-hour work weeks, sleeping under your desk, ramen, putting it all on the line, changing the world.

You know what else is glorious?

Glory.

“Dulce et decorum est pro patria mori,” is one of the most famous lines from Horace. You’ve probably heard it. It means “It is sweet and fitting to die for one’s fatherland.”

Here’s another one — drawn from Plutarch, allegedly said by Spartan women to their sons, as they gave the boys their shields before battle:

“Come home with your shield or on it.”

Come home with your shield — honorable, glorious — or die, for you will be without honor, and without glory.

Ancient times were all about glory. Glory’s not so big any more, but it used to be huge.

Glory was a way for fat old statesmen and generals, who never saw battle, to tempt young men to die by proxy for politics and petty schemes.

When glory failed to tempt, it was used to taunt, disdain, and guilt.

Or, as jwz puts it, “trying to make the point that the only path to success in the software industry is to work insane hours, sleep under your desk, and give up your one and only youth, and if you don’t do that, you’re a pussy.”

It’s about fucking time we talked about the fact that the worship of glorious death, and the startup mythos, are the same damn thing.

Every fucking time you see somebody using glory to hagiographize young men & women who are doing something clearly stupid, you must ask:

What is this raft of shit, and why are they trying to get me to paddle it?

And make no mistake, bartering away your “one and only youth” (jwz again) working 100-hour weeks on a web site for the promise of a big fat carrot on the end of a stick 80 million lines long, dangled by a fat statesm–venture capitalist, who will make 3x or 10x or 100x more than you, in the vanishingly unlikely scenario that you “succeed”… is clearly stupid.

So what are the motivations of the people pushing glory — pardon me, startups?

Money. Follow the money. They want a piece of you. Investors have to have projects to invest in.

The more kids who buy into the crazy dream, the more racehorses the venture capitalists can bet on, the more little soldiers the VCs can set on the board. The harder those kids work, the more theoretical chances the VC has that of one of his many investments making it big.

The harder those kids work, the less they question.

Post-hoc justification kicks in the more pain you inflict on yourself — because obviously, if you’re so terrible to the person closest to you, you’ve got a good reason, right?

It must be worth it, right?

I am tired and sick of war. Its glory is all moonshine. It is only those who have neither fired a shot nor heard the shrieks and groans of the wounded who cry aloud for blood, for vengeance, for desolation. War is hell.

— General William Tecumseh Sherman

Remember, if you question it, you’re a pussy. Startups are hard. So work more, cry less, and quit all the whining.

You’ve got no fucking shield so you might as well lay down and die.

Who are these crazy fuckers who say these things? What the hell do they get out of it?

But wait! Questioning a speaker’s motivations is an Ad Hominem Fallacy! Paul Graham says so in How to Disagree.

Oh, he did, did he? I’m not one for conspiracy theories, but isn’t that nice and pat?

As someone who has certainly studied rhetoric more than Paul Graham the Instant Expert, let me assure you:

Questioning a speaker’s motives is not only not a fallacy, it is a sign of healthy debate.

Otherwise you’re a wide-eyed sucker just waiting to be taken.

It’s especially critical to question the motives of the speaker whenever he urges you to glory, by tempting or guilting — and whenever he tries to sell you his religion.

You must be sharp, questioning, alert. You must be on your guard.

Inevitably — without fail! — those who sell glory, who sell religion, who sell noble wars, will not be in the trenches with you.

And that, my friend, that is all you really need to know.

There is no Mojito Island. There is no pot of gold at the end of this evil rainbow of suffering. There is no Asgard. There are no 70 virgins.

When you die, however sweet and fitting, you are dead. As the Roman poet Marcus Valerius Martial wrote, “Glory paid to our ashes comes too late.” Glory paid to the ashes of your days, burnt and gone, comes too late.

Fuck glory.

Dulce et decorum est pro patria mori:
mors et fugacem persequitur virum
nec parcit inbellis iuventae
poplitibus timidove tergo.

How sweet and fitting it is to die for one’s country:
Death pursues the man who flees,
spares not the hamstrings or cowardly backs
Of battle-shy youths.

Hi, I’m Amy. Like this? You’ll like the rest of what I’ve got to offer: philosophy, tough talk AND practical information on what to do about it. Follow me on Twitter or Subscribe so you don’t miss anything important.


24
Oct 11

The Truth about Success – Brick by Brick

Scene: Last Thursday, at a big round table in a — no joke — Portugese-Chinese fusion tapas joint, sealed off from the rest of the room by beaded curtains made of brass. At the table, a bunch of geeks eating finger food and shootin’ the shit.

It was, in a way, a business round table. (As well as an actual round table.)

The folks I was dining with run a hybrid consulting/product business, like Thomas & I did before we quit consulting. (Though these guys are a hundred times better at consulting than we are.)

Now, what you need to know is that these are great guys. Guys I’ve chatted with before about products. Guys who’ve inspired me.

One of them told me that I am brave — brave for what?

For putting our biz numbers out there. For talking about this stuff. For my dedication to drawing back the curtain.

I thanked him, of course. What a compliment.

I’m Not Brave…

But, the fact is, I’m not brave. I’m angry.

I’m angry that the vast majority of tech biz content is so much tabloid nonsense.

I’m angry that the stories we’re assaulted with every day are statistical anomalies and nothing more.

I’m angry that it’s become an assumption that “success” means getting a big fat investment, not turning a profit. That success means founding your own company in order to determine your own destiny, then happily become an employee again when some megacorp snatches you up.

I’m angry that nobody is willing to point out the obvious, dirty truth: when you can’t fund your own projects, you are at the mercy of the money men. And the money men do not have your best interests at heart.

Most of all, I’m angry that because of all of this, it’s almost impossible to learn what it makes to build a business from nothing, on the side, to profitability.

Don’t Get Mad… Change Stuff

So, I’ve decided to do something about it.

I aim to remind everyone that successful, bootstrapped product businesses are far more common (and far more natural!) than hockey sticks and big exits. And to show folks how it’s done.

So, I blog. I give interviews (see that sidebar). I name numbers. I tweet.

And I teach a deep, involved, pragmatic 3-month course that encompasses just about everything I’ve learned from launching my own successful, profitable products.

Stacking the Bricks

Below is a video lesson from my 30×500 Product Launch Class.

It’s called Stacking the Bricks, and it’s a no-nonsense look at how 5 businesses got started, and how they grew — including a couple famous businesses, a couple nascent ones, and mine.

This video lesson is part reality check, part battlecry, part kick in the pants. It is ruthlessly practical, and it’s an investigation of patterns and systems.

Based on feedback from folks who’ve watched it, I can tell you: It’s worth your time. Make it happen. (And let it load, because it doesn’t stream.)

Watch it now, here, or download it. Rip the audio and listen to it on your commute. Just don’t fave it for later, because we both know that means never.

Click here to download the MOV file

It’s 43 minutes long, and there’s a blip in the audio part way through. (Sorry about that, but it’s too important to get out there, rather than waiting forever to re-record.)

Ready to Make Your First Brick?

If you’re a designer or a developer who dreams of having an independent income made by selling products directly to the people who use them…

…if you’re not sure where to start, or how to get over the problems that have plagued you every time you have started…

… if you’d sleep easier if you knew how to drum up customers before you ever put pencil to paper or code to git…

Then my 30×500 Launch Class may be just the kick in the pants you need.

A kick in the pants followed up by sensible, actionable advice and a process (with workbooks! so many workbooks!) you can implement yourself. And, when you join, you get access to a community of nearly 200 alumni as well as your fellow students.

This video is just one of many useful, butt-kicking, inspiring lessons in my 30×500 Product Launch Class… and I’m adding more all the time. This lesson, specifically, is an accompaniment to the heavily action-oriented, workbook-based lessons. 30×500 helps you understand the why as well as implement the how.

Tickets are on sale now. (As of writing, there are just over 20 left.)

Oh, and: the price goes up by $100 in just a couple days.

Learn more now. Grab your seat before the price goes up.


3
Feb 11

Your Job? Ensure this NEVER Happens to You

When you create a product that people love, you take on a special kind of responsibility. This is what happens when you don’t take that responsibility seriously:

mixin closing cuz they couldn't monetize

Mixin was a very cool little tool. Lots of people loved it. And now it’s dead, because its parents didn’t ensure that they gave their little product-baby what it needed to survive.

What a product needs to survive, of course, is cash. And that has to be baked in from the very start; the product-baby must be trained from infancy, as it were. A product’s gotta have what it takes to convince people to turn over their hard-earned money… or it’s going to end badly.

Twinkles in your eye aren’t enough. Coolness & popularity aren’t hard currency — outside of high school. Even being loved isn’t enough.

All those who loved Mixin are now left out in the cold.

RIP Mixin. Sorry you weren’t given a fair shake at life.


28
Jun 10

Why I’m putting on a bootstrapping conference in Vienna

Yes, definitely Vienna. cc paula moya

Despite what my former American neighbor said — “Eh, it’s all the same. They barbecue and drink beer, just like us!” — up and moving to Austria has been a total shock to my system.

So what’s a girl to do when she’s voluntarily excised herself from her meatspace social networks and moved to the land of glorious socialism?

Why… start a conference, of course!

I believe Europe is full of entrepreneurial spirit…

One thing I love most about Europe? All the little shops that have died out in America, like butchers, bakers, shoemakers, clockmakers, glovemakers and specialty shops for real honest-to-god locksmithing.

Despite this rich, immersive heritage of real-people-doing-real-business, though, tech product entrepreneurs fall almost exclusively into the — forgive me — shoot-the-moon-and-boil-the-ocean category. Lots of consultants and freelancers, yes — but nary a bootstrapper in sight.

At first glance, one can’t help but feel that the people here just… don’t… get entrepreneurship.

I’ve heard lots of sophisticated theories as to why this may be:

  • Guaranteed healthcare and housing makes people fundamentally more risk-averse, or less ambitious.
  • All that paid vacation.
  • It’s so much more difficult to start a business.
  • Fear of change.

Eh, I say.

All of those reasons are true on some level — but on most levels, they’re bullshit. Those are the reasons that a very smart kid gives when asked, Timmy, why did you play football inside when you knew you’d break something?

They’re plausible. They sound good. They’re well-worn excuses that are easy to reach for. And they are wrong.

So what’s the real reason?

Why does anyone do things “on autopilot”? Why is anyone unreasonably afraid of a low-risk endeavor? Why does anyone simply not think of an obvious alternative?

Is it simply that they’ve suckled too long from the teat of glorious socialism? Or could it be…

A simple lack of role models?

By golly, I think we’re onto something!

Somebody’s got a role model! Just look at those eyes! cc woodleywonderworks

Role models are critical…

Think about it: When you’re surrounded by people who do a certain thing, you know, without thinking, that you can do it, too. That’s why so many Austrians (and other Europeans) are unafraid to open a restaurant, café, or little shop. They’re not only not alone, they’ve soaked up positive examples their whole lives.

On the other hand, if you don’t know anybody doing a software-as-a-service or charging for ebooks, it can seem exotic and risky. It’d probably never even strike you as an option.

It’d be literally unfathomable.

Role models? What role models?

In Europe, there’s practically no one you can point to as a bootstrapper. If they exist, they are very below-the-radar. Or you don’t know that they’re European until you investigate.

They sure as hell aren’t normal, everyday, oh sure I know Jim down at Widgets for Business, he’s doing very well!

Don’t take my newly transplanted word for it — I’ve asked everyone I know to name any successful, established bootstrapped web companies. There are a precious few, a tiny handful. Most of my acquaintances were unable to name a single company.

Why?

A lack of role models.

Entré vicious cycle.

Nobody doing it -> no role models -> nobody doing it.

I wouldn’t be here without my role models

So when I decided that I was going to make myself set down roots in this city if it killed me — I knew that what I had to do was be a role model and bring role models here.

I knew I had to try to create here the kind of city-network that I’ve watched my friends Tara, Alex, Tony and Dave create in SF, Philly, New York, and Baltimore.

Naturally, I never would have had the guts to take on such a big task if I hadn’t watched my friends do it. They are my role models.

That’s something I want everyone to have.

Announcing Schnitzelconf

Why should people listen to me at all? That’s the first question.

Well, I thought to myself, People love parties. But I suck at throwing parties… but maybe I could throw a conference. (I happen to know a surprising number of folks who’ve run conferences… more role models that make this decision a natural one.)

And thus, Schnitzelconf was born.

Schnitzelconf will be September 7, in Vienna, Austria. One full day of nothing but bootstrappy goodness.

Schnitzelconf: Sept 7, 2010 Vienna

We’ve convinced some really fantastic people to come tell us their stories, 7 speakers in all. Of those seven, we’ve “only” announced half so far:

Yes, we’ve got folks who do digital goods, software as a service, and even downloadable software. They are all established and successful. We have an amazingly cool venue.

Schnitzelconf is going to kick ass.

Did I mention that Schnitzelconf is not-for-profit? I wanted to keep the ticket prices low and, honestly, it’s a labor of love. To earn enough to make it a sensible business decision, we’d have to charge thousands.

So, instead, early tickets are available for only 250€.

We’re batching the tickets so that people have time to arrange their cash to make it work — another thing most Europeans don’t do is buy things on credit.

The first 17 early bird tickets are already gone, and the next batch (of 13) will go on sale in early July. After that, tickets will be 300€.

Why you should come to Schnitzelconf

If you’re in Europe, and not sure what to do, I hope you’ll come. If you’re in Europe and find yourself craving an alternative to tabloid startup culture, I hope you’ll come.

If your first reaction is “Eh, I could use that 250€ for something else,” I urge you to reconsider — and think of it as a business decision.

Schnitzelconf will be tiny — only 70 attendees total — to promote mingling. It will sell out, the only question is will you be one of the 70 who gets to meet and learn from people who are successful doing what they love?

That’s the kind of opportunity for return-on-investment you can rarely buy for a measly 250€. (Also, it includes food!)

That’s the kind of thinking you’ll need as a bootstrapper, whether or not you come to my conference.

Tickets will go on sale again in early July

The first 17 tickets sold in 48 hours.

If you want to get your paws on an early bird ticket at the lower price, you should sign up for our email list.

Oh yeah. And welcome to Unicorn Free. I’ll be blogging more about bootstrapping, selling products, and running events (like Schnitzelconf) here. You should definitely subscribe or at least follow me on Twitter.

Footnotes

[1] All tickets so far have been sold to attendees in these countries: Austria, Germany, Denmark, Spain and the UK. I’d be delighted if people came from elsewhere, too!

[2] I could NEVER, ever, ever do this thing alone. Much love and thanks to the people who make it possible: my husband Thomas, and friends Harald and Alex.